[Using the Message Center](https://missblue.dev/help/collections/message-center) # Pin conversations for quick access Keep important conversations at the top of your own list without changing a teammate’s view. Miss Blue team Updated September 14, 2026 2 min read [Browse this collection](https://missblue.dev/help/collections/message-center) ## Pin a conversation Use pins for conversations you regularly return to, such as an active customer question or a thread you are covering for a teammate. Pinning changes your ordering; it does not send a message or assign ownership. 1. Open Conversations in the intended project. 2. Find the conversation you want to keep close at hand. 3. Choose Pin for me on that conversation. Pinned conversations appear ahead of unpinned conversations in your list. ## Pins belong to your account Your pins are saved for your member account, so they follow you across browsers and devices. Other members have their own pinned conversations. Pinning a thread does not move it to the top for the entire team. Project, number, and search filters still apply. A pin does not make a conversation appear outside the filters you selected, and it does not grant access to a number you can no longer use. ## Unpin when the priority changes Choose Unpin for me to unpin the conversation. It returns to the normal list ordering and its history remains intact. Keep your pinned list short enough that it still helps you find the threads that need attention. ## If a pinned conversation seems missing - Confirm you are signed in to the same member account. - Check the selected organization, project, number, and search filters. - Confirm you still have access to the conversation’s number. - Refresh the list after a change made in another browser. ## Related articles - [Find conversations and prioritize unreplied messages Search names, numbers, and message text, then use number filters and conversation sorting. 2 min read](https://missblue.dev/help/articles/find-and-filter-conversations) - [Set up email, browser, and call notifications Choose which replies reach you and understand when browser alerts can appear. 2 min read](https://missblue.dev/help/articles/manage-notifications) - [Invite teammates and manage project access Invite the right email address or share an invite link, choose a project, and give members access to its conversations. 3 min read](https://missblue.dev/help/articles/invite-and-manage-team) ## Still need a hand? Send us your question, or text the team at (929) 272-7048. [Contact the team](https://missblue.dev/contact) [Text us](sms:+19292727048)