[Getting started](https://missblue.dev/help/collections/getting-started) # Send your first message Choose a sending number, start a conversation, and check that replies reach your team. Miss Blue team Updated September 14, 2026 2 min read [Browse this collection](https://missblue.dev/help/collections/getting-started) ## Before you start You need access to a ready number in the intended project. Start with a test recipient who has agreed to receive your message. Saving a contact or importing a list does not establish that someone wants to hear from your business. ## Start the conversation 1. Select your workspace and project, then open Conversations. 2. Start a new conversation and choose the number you want to send from. 3. Enter the recipient’s phone number with its country code, or the supported iMessage email address you intend to reach. Check it before sending. 4. Write a short introduction with one clear reason for the message, then send it. 5. Ask your test recipient to reply and confirm the reply appears in the same project’s conversation. A first message after an inquiry > Hi Morgan, this is Alex from Cedar Studio. You asked about a consultation. Would Tuesday or Thursday work for a quick chat? ## Check the result before sending more A pending message has not finished sending. Sent, delivered, and read are different states; none of them is the same as a reply. Give a pending message time to settle and read any displayed error before trying again. Once the test works, keep the conversation in one thread. Make sure a teammate or automation is not already responding before you send a second answer. - [Read message delivery states](https://missblue.dev/help/articles/message-delivery-states) ## If you cannot send - Confirm the selected number is ready and accessible to your account. - Check whether the contact is blocked by your organization. - Read the reason shown for an unavailable line or failed send. - If a send times out, inspect the conversation before retrying; a missing confirmation does not prove that nothing was sent. ## Related articles - [Format phone numbers and iMessage email addresses Save the right recipient, avoid country-code mistakes, and match contacts to conversations. 2 min read](https://missblue.dev/help/articles/format-phone-numbers) - [Find conversations and prioritize unreplied messages Search names, numbers, and message text, then use number filters and conversation sorting. 2 min read](https://missblue.dev/help/articles/find-and-filter-conversations) - [Understand message delivery states Tell pending, sent, delivered, and read apart, and know what to check before retrying. 2 min read](https://missblue.dev/help/articles/message-delivery-states) ## Still need a hand? Send us your question, or text the team at (929) 272-7048. [Contact the team](https://missblue.dev/contact) [Text us](sms:+19292727048)