[Troubleshooting](https://missblue.dev/help/collections/troubleshooting) # My number is sending as text messages instead of iMessage Why a number’s messages can go out as green bubbles for a few days, what we do about it automatically, what helps it recover, and how you will know it is back. Miss Blue team Updated October 1, 2026 3 min read [Browse this collection](https://missblue.dev/help/collections/troubleshooting) ## What is happening Sometimes a number’s messages start reaching people as regular text messages (green bubbles) instead of iMessage, even for people who use iMessage. Messages still go out, as texts. It happens when a number messages a lot of new people in a short time. Apple starts to treat the number with caution and stops delivering its messages as iMessage for a while. Apple does not announce it or say for how long; it usually recovers on its own within about two days, once the number slows down. ## What we do automatically - We notice when a number that normally delivers iMessage stops doing so: its first messages to new people, or its messages to people it used to reach by iMessage, start going out as texts. - We lower its daily new contacts to 30 while it recovers, if it was higher. Replies, and messages to people you already talk to, are not affected. - We email the people on your project once, and the number shows “Sending as texts” under Numbers, with a note on its page. - When it is delivering iMessage again, we raise its daily new contacts to 50 — or back to what it was, if that was lower — and email you that it is back. Going straight back to the volume that caused it is how it happens again; reply to that email when you are ready for more. ## What helps it recover - Send fewer first messages for the next few days. Replies and follow-ups are fine. - Keep first messages personal rather than one template sent to hundreds of people. - Message people who expect to hear from you, and give them an easy way to opt out. - Do not sign the number out of iMessage or ask for it to be reset: starting over tends to make Apple more cautious, not less. ## How long it lasts Usually about two days, sometimes longer if heavy sending carries on. There is no setting that switches iMessage back on sooner; slowing down is what works. You do not need to resend anything. Messages sent while it was texting went out as texts; new ones go as iMessage again once it recovers. We count it as recovered when new people are reached by iMessage again, not just people you already talked to. - [Understand new-contact limits and send pacing](https://missblue.dev/help/articles/understand-sending-limits) ## Related articles - [Understand new-contact limits and send pacing Separate rolling new-contact capacity from short-term rate limits and other sending checks. 3 min read](https://missblue.dev/help/articles/understand-sending-limits) - [Troubleshoot pending or failed messages Work out whether a send was rejected, is still awaiting confirmation, or needs help from support. 3 min read](https://missblue.dev/help/articles/troubleshoot-message-delivery) - [Contact Miss Blue support with a useful example Send enough context to investigate a problem while keeping credentials and unrelated customer data private. 2 min read](https://missblue.dev/help/articles/contact-support) ## Still need a hand? Send us your question, or text the team at (929) 272-7048. [Contact the team](https://missblue.dev/contact) [Text us](sms:+19292727048)