1. Agreement and operator
Miss Blue is operated by KUKU10 LLC, doing business as Ghost AI Lab (“we,” “us,” or “our”). These Terms of Service govern your use of our websites, applications, APIs, messaging and calling tools, numbers, and related services. By creating an account or using Miss Blue, you agree to these terms. Our Privacy Policy explains how we handle personal information.
If you use Miss Blue for a business or other organization, you represent that you can bind it to these terms, and “you” includes that organization. An order form or separately signed agreement controls where it expressly conflicts with these terms. Nothing here limits rights that applicable law does not allow you to waive.
2. Accounts, workspaces, and access
You must be at least 18 and legally able to enter a contract. Provide accurate information, protect your account and API credentials, and tell us promptly about suspected unauthorized access.
A workspace holds your subscription and contains projects. Projects organize numbers, conversations, teammates, and integrations. Workspace administrators manage billing and access. You are responsible for the users and integrations you authorize, including their communications and access to recordings and contact information.
3. Numbers, payment, and setup
Miss Blue offers shared and dedicated business messaging numbers. Features depend on your plan, the line, supported recipients, and service availability. A dedicated-number purchase adds paid capacity to your workspace; it does not mean that a phone number is already active.
After payment is verified, you can request each number and provide its project, preferred ZIP, forwarding destination, and setup notes. Payments that are still processing unlock paid setup after they clear. Our team reviews and provisions the request, then notifies you when the number is ready. Billing starts with the paid subscription, rather than the later activation date, unless your purchase terms say otherwise.
A ZIP is a preference, not a guarantee of a specific number or area code. Transfers require your authority over the existing number and accurate carrier details. Keep the existing service active until the transfer completes. Setup and transfer times depend on verification, number availability, carriers, and platform readiness.
Assigned numbers are provided for use with Miss Blue and are not sold as property. Selection, transfer eligibility, continued availability, and recovery after release are not guaranteed. Contact us before cancelling if you need to retain or transfer a number. See Dedicated numbers and billing for the setup flow.
4. Subscriptions, included features, and pricing
Checkout or your order form shows the currency, recurring price, quantity, billing interval, and any additional charges. Subscriptions renew automatically at the applicable interval until cancelled. By completing a subscription purchase, you authorize recurring charges to your selected payment method. Stripe processes payments; bank or other delayed payment methods may require additional time to clear.
Where a dedicated plan includes unlimited texting and FaceTime Audio at no extra charge, “FREE” means those features are included in the paid subscription. It does not waive the subscription fee, recipient-consent requirements, new-contact limits, or abuse controls. Any separately priced service or add-on is charged only as disclosed at purchase.
If checkout offers a 50%-off rate that is “locked in forever,” the purchased per-number rate remains locked for as long as that plan stays active. A change to public pricing does not raise that locked rate. The total still depends on your subscribed quantity, separately purchased add-ons, and applicable taxes. New purchases or a subscription restarted after cancellation use the terms shown at that checkout.
Unless your purchase terms or applicable law say otherwise, fees are non-refundable and exclude applicable taxes. Contact us about an incorrect charge or a setup problem. We may change prices prospectively for purchases without a price lock after providing any required notice.
5. Upgrades, downgrades, and cancellation
Adding dedicated numbers starts a new checkout. Additional capacity becomes available after verified payment, and each new line still needs a setup request. Separate purchases may have different renewal dates. Billing shows current service and the amounts scheduled to renew.
You can request a dedicated-number reduction or cancellation from Billing, or email hello@missblue.dev for help with any subscription. A downgrade or cancellation preserves service through the paid-through date and does not refund the current period, except where required by law or agreed in writing. The reduced quantity and corresponding recurring charges apply when the change takes effect. Staff confirm the effective date and coordinate any line removal.
For a partial reduction, live numbers and requests already in setup must fit within the remaining capacity. Contact support if those lines need to be changed. Only one plan change can be open at a time; additional capacity purchases are paused while a downgrade is pending.
Reducing dedicated-number capacity to zero cancels every dedicated number on that plan. Numbers may be released and conversations, recordings, and related data may become inaccessible or unrecoverable after service ends. Save information you need and arrange any permitted transfer before the effective date. Signing out, deleting an app, or simply stopping use does not cancel a subscription.
6. Messaging, consent, and sending limits
Contact only people you are legally permitted to reach. You are responsible for obtaining and documenting required consent, identifying your business, honoring opt-outs and do-not-contact requests, and following applicable marketing, privacy, telecommunications, and consumer-protection laws. A recipient’s reply does not remove those obligations.
Our planning guidance is typically around 50 brand-new leads per dedicated number per day; for example, 150 new leads suggests three numbers. This is capacity guidance, not permission to contact anyone, a legal safe harbor, or a guarantee against platform restrictions. Actual limits and availability may vary. Once a contact replies, included back-and-forth texting is not metered per message, subject to these terms and service protections.
Do not use purchased, scraped, or unlawfully obtained contact lists. Do not hide the sender’s identity, rotate numbers to evade restrictions, or bypass rate limits, recipient preferences, or platform safeguards.
7. Calling, forwarding, and recordings
Eligible lines can make FaceTime Audio or regular phone calls, with availability depending on the line, recipient, browser permissions, networks, and providers. Incoming phone-call forwarding and callback-phone settings are separate features. A forwarding request takes effect after setup is confirmed; do not rely on a newly requested destination before confirmation.
Recording is optional and starts disabled for each number. Before enabling it, you must provide required notices and obtain all legally required participant consent, including consent from every participant where required. A checkbox in Miss Blue records your acknowledgment; it does not obtain consent from the other participants or establish that a particular call may legally be recorded.
When enabled, recording may capture both sides of a call and make the audio available to authorized users in your workspace. Turning recording off does not delete earlier recordings. Recording, upload, and playback can fail or be delayed; an answered call does not guarantee a recording exists. See the calling and recording guide.
Miss Blue is not an emergency calling service. Do not use it to contact 911 or other emergency services, or as your only means of emergency communication.
8. Acceptable use
You may not use Miss Blue for unlawful, deceptive, fraudulent, harassing, threatening, exploitative, or abusive activity; spam or unsolicited bulk messaging; phishing or impersonation; malware; infringement; unauthorized security testing; or interference with the service.
Do not resell account access without our written agreement, disclose secret credentials to unauthorized people, reverse engineer the service except where law expressly permits it, or create unreasonable automated load. You are responsible for reviewing automated or AI-generated communications and ensuring that connected systems follow these terms.
9. Your content and integrations
You retain ownership of the content you submit, including messages, contacts, attachments, and recordings. You grant Ghost AI Lab a limited license to host, transmit, reproduce, and process it as needed to provide, secure, and support Miss Blue, carry out your instructions, and comply with law. You must have the rights and permissions needed for that processing.
When you connect a CRM, webhook, API client, or AI workflow, you authorize the data transfers and actions you configure. You are responsible for that provider’s terms, privacy practices, access permissions, and output. Removing an integration does not retrieve copies it already received.
Ghost AI Lab and its licensors retain ownership of Miss Blue’s software, designs, and branding. These terms grant access to the service, not ownership of that intellectual property.
10. Availability and third-party services
Miss Blue depends on Apple services, Macs, carriers, payment processors, and other infrastructure we do not fully control. Features, reachability, delivery, and number availability may change. Preview features may be incomplete. We may change or discontinue features and will provide notice where required by law or your agreement.
Miss Blue is independent of and is not sponsored by, endorsed by, or affiliated with Apple Inc. Apple, iMessage, and FaceTime are trademarks of Apple Inc.
11. Suspension and termination
We may limit, suspend, or terminate access for a material breach, nonpayment, security or legal risk, abusive communications, or a need to protect recipients, customers, or the service. Where practical, we will provide notice and an opportunity to resolve the issue.
Termination does not erase accrued payment obligations or provisions intended to survive, including ownership, applicable liability limits, and dispute provisions. Subscription cancellation is handled as described above; information retention is described in our Privacy Policy.
12. Disclaimers
To the maximum extent permitted by law, Miss Blue is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted service, message or call delivery, recording availability, recipient engagement, conversion rates, or business results.
13. Limitation of liability
To the maximum extent permitted by law, Ghost AI Lab and its suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, data, goodwill, or business opportunity. Our aggregate liability arising from the service will not exceed the amount you paid for it during the 12 months before the event giving rise to the claim.
These limitations do not exclude liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.
14. Indemnification
To the extent permitted by law, you will defend and indemnify Ghost AI Lab against third-party claims arising from your content, communications or recordings, your violation of law or another person’s rights, or your material breach of these terms. This does not require you to indemnify us for our own unlawful conduct.
15. Disputes and general terms
Contact hello@missblue.dev about a dispute so we can try to resolve it. Unless a separately signed agreement provides otherwise, applicable law determines the governing law and courts with jurisdiction. These online terms do not impose mandatory arbitration or waive rights that cannot legally be waived.
If a provision is unenforceable, the remaining provisions remain in effect to the extent permitted by law. A delay in enforcing a right does not waive it.
16. Changes and contact
We may update these terms and will post the revised date here. For material changes affecting existing customers, we will provide notice through the service or email before they take effect where required. Continued use after the applicable effective date constitutes acceptance to the extent permitted by law. A terms update does not itself override an existing price lock.
For legal, billing, or account questions, contact KUKU10 LLC dba Ghost AI Lab at hello@missblue.dev or visit our contact page.